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Free delivery on all orders within Europe

frequently asked Questions

Stubenrauch Hamburg

Where are your products made?
Our handcrafted desks and rocking elephants are manufactured in our workshop in Germany to ensure they meet the highest quality standards.
How can I place an order?
You can easily place an order on our website. Select the product you want, add it to the shopping cart and follow the instructions in the ordering process.

Delivery

How much are the shipping costs?
Shipping costs vary depending on the product and delivery location. Delivery is free within Germany. You can find out the exact shipping costs during the checkout process before completing the order.
How long does it take for my order to arrive?
Delivery times may vary depending on the product and destination. Handcrafted desks are sent by courier and usually require around 2 weeks for delivery. Rocking elephants are sent by post and have a shorter delivery time of 3-6 days.
Can I track my order?
Our rocking elephants are sent by post. We therefore offer shipping tracking for these. You will receive a tracking number once your order has been dispatched so that you can track the status of your delivery.
Do you also ship to countries outside of Europe?
Yes, we also offer shipping to countries outside of Europe. Please contact our support at support@stubenrauch-hamburg.com for further information. We ship to the following countries and offer standard shipping in these countries: Ireland Portugal Poland Netherlands Malta Latvia Luxembourg Lithuania Italy Hungary Belgium Croatia Greece France Finland Spain Estonia Denmark Germany Czech Republic Sweden

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